Project Advisor(s)

Dr. Lena Hann

Presentation Type

Poster Presentation

Disciplines

Maternal and Child Health | Public Health Education and Promotion

Description, Abstract, or Artist's Statement

One of the biggest issues facing healthcare in the United States is excessive spending on ER visits. This issue costs the United States healthcare field about $38 billion a year to treat patients who might not necessarily need the immediate attention. The Medicaid population is one of the highest users of the ER and the most common reasons are behavioral issues and no other place to go. Family Resources, a non-profit organization in Davenport, IA, works to connect families with healthcare facilities in the area based on each family’s needs. Much of their clientele uses Medicaid and struggles with ER. In order to combat this issue, a toolkit was created to inform and educate Family Resources’ Medicaid population on appropriate instances to take a child to the emergency room, including when they might need help from other healthcare professionals. This toolkit included an educational brochure for the families, a PowerPoint presentation to deliver, and a training outline for staff that will give the presentation. The brochure contains information on clinics in the area accepting Medicaid, a number for the suicide hotline, and a flow chart of what health facilities are appropriate for different issues and emergencies. This toolkit provides Family Resources an evidence-based foundation that they can continue to build on as client needs evolve.

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Public Health SI with Dr. Hann

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May 3rd, 12:00 AM May 3rd, 12:00 AM

Emergency Room Overuse and Medicaid Population: Creating a Toolkit to Decrease ER Misuse by Family Resources Clients

One of the biggest issues facing healthcare in the United States is excessive spending on ER visits. This issue costs the United States healthcare field about $38 billion a year to treat patients who might not necessarily need the immediate attention. The Medicaid population is one of the highest users of the ER and the most common reasons are behavioral issues and no other place to go. Family Resources, a non-profit organization in Davenport, IA, works to connect families with healthcare facilities in the area based on each family’s needs. Much of their clientele uses Medicaid and struggles with ER. In order to combat this issue, a toolkit was created to inform and educate Family Resources’ Medicaid population on appropriate instances to take a child to the emergency room, including when they might need help from other healthcare professionals. This toolkit included an educational brochure for the families, a PowerPoint presentation to deliver, and a training outline for staff that will give the presentation. The brochure contains information on clinics in the area accepting Medicaid, a number for the suicide hotline, and a flow chart of what health facilities are appropriate for different issues and emergencies. This toolkit provides Family Resources an evidence-based foundation that they can continue to build on as client needs evolve.